Terms of Service

1. Acceptance of Terms

By accessing and using Fuelemy, a product of Synerza Technologies Private Limited, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Fuelemy is a digital fuel payment platform that facilitates secure transactions between transport businesses and fuel stations. Our services include payment processing, transaction tracking, analytics, and related features designed for the fuel industry.

3. User Accounts

4. Payment Terms

• Subscription fees are charged according to your selected plan
• We offer a 1-month free trial for new users
• Payment methods include NACH mandate and e-wallet top-ups
• All fees are non-refundable unless otherwise specified
• We reserve the right to change pricing with 30 days notice

5. User Responsibilities

• Provide accurate vehicle and driver information
• Ensure authorized use of the platform by your drivers
• Maintain sufficient account balance for fuel transactions
• Report any unauthorized transactions immediately
• Comply with all applicable laws and regulations
• Use the service only for legitimate business purposes

6. Prohibited Activities

You agree not to:

• Use the service for fraudulent or illegal activities
• Attempt to circumvent security measures
• Share account credentials with unauthorized parties
• Interfere with the platform's operation
• Reverse engineer or copy our software

7. Service Availability

While we strive for 99.9% uptime, we do not guarantee uninterrupted service. We may perform maintenance, updates, or experience technical issues that temporarily affect service availability.

8. Limitation of Liability

Synerza Technologies Private Limited shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of Fuelemy. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

9. Termination

Either party may terminate this agreement at any time. We reserve the right to suspend or terminate accounts that violate these terms. Upon termination, you remain liable for all charges incurred.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in [Your City], India.

11. Contact Information

For questions about these Terms of Service, please contact us at:

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or platform notifications. Continued use of the service constitutes acceptance of modified terms.